Refund policy
At Bhakti Boutique, every product is carefully inspected and securely packed before dispatch to ensure it reaches you in perfect condition.
Please read our Return & Refund Policy before placing your order.
No Return Policy
We do not accept returns for any products once they have been delivered.
We request customers to carefully review their order before placing it.
Damaged Product Policy
In the rare event that you receive a damaged product, we will gladly assist you with an exchange, subject to the following conditions:
- You must contact us within 2 days (48 hours) of receiving the order.
- An uninterrupted package opening video is mandatory as proof of the damage.
- The video must clearly show the sealed package being opened for the first time and the damaged product inside.
- Requests submitted without a package opening video will not be accepted, as every parcel is thoroughly checked and packed before dispatch.
Exchange for Damaged Products
Once your request is verified and approved:
- We will arrange an exchange for the damaged product.
- Exchanges are subject to stock availability.
- If the same product is unavailable, our customer support team will assist you with an appropriate solution.
Refund Policy
- We do not offer refunds for delivered products.
- Approved damage claims are eligible only for product exchange, not refunds.
Non-Eligible Cases
The following cases are not eligible for return, refund, or exchange:
- Requests made after 2 days of delivery.
- Missing package opening video.
- Damage caused after delivery due to misuse, improper handling, washing, or storage.
- Minor color variations caused by lighting, photography, or screen resolution.
- Change of mind, dislike of the product, incorrect size ordered by the customer, or incorrect shipping details provided by the customer.
Contact Us
For any concerns regarding your order, please contact us:
Bhakti Boutique
GF-6, Hiravanti Chamber,
Opp. Arya Kanya Vidyalaya,
Karelibaug, Vadodara – 390018
Customer Care: +91 88499 02775
Email: bhaktiboutique01@gmail.com